Terms of Service

Clear expectations for our professional copywriting partnership.

Last updated: January 26, 2025

Service Agreement

By engaging Nemisys Scribes for copywriting services, you agree to these terms and conditions. This agreement ensures clear expectations and professional standards for both parties.

1. Services Provided

Copywriting Services Include:

  • Cold email sequences and campaigns
  • Landing page and website copy
  • Thought leadership content
  • Product launch campaigns
  • Social media content strategy
  • Brand messaging and positioning
  • Sales page optimization
  • Email marketing campaigns

Service Standards:

  • Delivery within 5-7 business days (unless otherwise agreed)
  • Up to 2 rounds of revisions included
  • 100% original, plagiarism-free content
  • Strategic consultation and recommendations
  • Brand voice and tone consistency
  • Performance-focused copy optimization
2. Payment Terms

Payment Structure:

  • 50% deposit required to begin work
  • Remaining 50% due upon project completion
  • Payment due within 7 days of invoice
  • Late payments subject to 1.5% monthly interest
  • All prices quoted in USD unless otherwise specified

Accepted Payment Methods:

  • Bank transfer (preferred for international clients)
  • PayPal (standard rates apply)
  • Stripe (credit/debit cards)
  • Wise (formerly TransferWise)
  • Cryptocurrency (Bitcoin, Ethereum) upon request

Pricing Policy:

  • Custom quotes provided for each project
  • Rush delivery (under 3 days) incurs 50% surcharge
  • Additional revisions beyond 2 rounds: $150/hour
  • Scope changes may result in additional charges
3. Project Process & Timeline

Standard Workflow:

  1. Initial consultation and project brief
  2. Proposal and quote approval
  3. 50% deposit payment
  4. Research and strategy development
  5. First draft delivery
  6. Client feedback and revisions (up to 2 rounds)
  7. Final delivery and remaining payment

Timeline Expectations:

  • Email sequences: 3-5 business days
  • Landing pages: 5-7 business days
  • Thought leadership articles: 2-4 business days
  • Complex campaigns: 7-14 business days
  • Revisions: 24-48 hours turnaround
4. Intellectual Property Rights

✅ Full Rights Transfer

Upon full payment, you receive complete ownership and usage rights to all delivered copy and content.

Rights and Usage:

  • Full commercial usage rights upon final payment
  • Right to modify, adapt, and distribute content
  • Exclusive ownership of delivered materials
  • No attribution required (ghostwriting service)
  • Nemisys retains right to use anonymized case studies for portfolio
  • Client information remains confidential unless permission granted

Work-for-Hire Agreement:

  • All work considered "work-for-hire" under copyright law
  • Client owns all rights, title, and interest in final deliverables
  • No ongoing royalties or usage fees
5. Confidentiality Agreement

🔒 Strict Confidentiality

All client information, project details, and business strategies remain strictly confidential.

  • Non-disclosure of client identity without explicit permission
  • Secure handling and storage of all project materials
  • No sharing of proprietary business information
  • Confidentiality extends indefinitely beyond project completion
  • Secure deletion of sensitive materials upon request
  • Professional discretion in all communications
6. Client Responsibilities
  • Provide clear project brief and requirements
  • Supply necessary brand materials and guidelines
  • Respond to requests for information within 48 hours
  • Provide timely feedback on drafts and revisions
  • Ensure legal compliance in target markets
  • Make payments according to agreed schedule
  • Respect intellectual property of third parties
7. Service Guarantees

30-Day Satisfaction Guarantee:

  • Full refund if not satisfied within 30 days of delivery
  • Must provide specific, actionable feedback for improvement attempts
  • Good faith effort required from both parties
  • Refund processed within 5 business days of approval

Quality Assurance:

  • 100% plagiarism-free guarantee with verification
  • Grammar and spelling accuracy
  • Brand voice and tone consistency
  • Strategic alignment with stated project goals
  • Professional proofreading and editing
8. Limitations and Disclaimers

⚠️ Important Disclaimers

While we strive for excellence, results may vary based on implementation and market factors.

  • Results may vary based on implementation and market factors
  • No guarantee of specific performance metrics or conversion rates
  • Client responsible for legal compliance in their jurisdiction
  • Liability limited to total project fee amount
  • Force majeure events may affect delivery timelines
  • Not responsible for technical implementation issues
  • Market conditions may affect campaign performance
9. Project Termination

Client Termination:

  • May terminate with 48-hour written notice
  • Payment due for all completed work
  • Deposit non-refundable if work has commenced
  • Partial refund available for uncompleted portions

Service Provider Termination:

  • May terminate for non-payment or breach of terms
  • Will provide reasonable notice when possible
  • Refund of unused portion of payment
  • Right to retain deposit for work performed
10. Dispute Resolution

Resolution Process:

  1. Direct communication and good faith negotiation
  2. Mediation through mutually agreed mediator
  3. Binding arbitration if mediation fails
  4. Governing law: Laws of India
Questions About Terms?

If you have any questions about these Terms of Service, please contact us:

Email: scribesby.nemisys@gmail.com

Phone: +91 9741456911

Response Time: Within 24 hours

Agreement Updates: These terms may be updated periodically. Clients will be notified of significant changes via email.